Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using the Giftalot.Africa website (the “service”) operated by SolidPrime (“us”, ‘we”, “our”).
Conditions of Use
We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.
Privacy Policy
Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
Copyright
Content published on this website (digital downloads, images, texts, graphics, logos) is the property of SolidPrime and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of SolidPrime.
Communications
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
Applicable Law
By visiting this website, you agree that the laws of South Africa, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between SolidPrime and you, or its business partners and associates.
Disputes
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court and you consent to exclusive jurisdiction and venue of such courts.
Comments, Reviews, and Emails
Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant SolidPrime non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.
License and Site Access
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.
User Account
If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.
Right to Cancel
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
- for the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer
- for the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly
Pay to secure your order
- Transactions are only finalised after receipt of payment
- Payment should be made immediately upon placing an order to secure your transaction
- After 24 hours, without payment made, your order may be cancelled and the booking/product may no longer be reserved for you
Payment Methods
We are committed to providing you with a number of convenient, secure, payment options.
Manual EFT
Manual payment by you, from your bank, to us. It is essential that you use the correct banking details and the correct ‘reference’ provided by us to allow us to allocate your payment to your order.
Automatic EFT via Payfast
You are directed to your bank, the beneficiary details are pre-populated for you to approve.
Masterpass/Debit Card/Credit Card via PayFast.
Convenient online payment options using any of these cards with secure OTP (one-time-pin) passwords etc. PayFast is one of the leading online payment services in South Africa trusted by e-commerce merchants such as Takealot, Yuppiechef, etc. with highly rated and trusted encryption technology to keep your and our transaction data safe.
Delivery of Goods
Summary:
- Processing time: 1 – 3 days
- Shipping option 1 (Countrywide courier service): 1 – 7 days
- Shipping option 2 (Free delivery – Gauteng only): 1 – 7 days
Gift Cards
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